I checked in moments back for flight 1329 from Phoenix to JFK. I am booked in Top notch. I entered the Priority space to seek out no line and two agents standing at respective counters without having “Situation Closed†symptoms any place.
What great is producing your displeasure to this so referred to as “purchaser service†if absolutely nothing is done to handle the complaint.
Had good client service sine 1/17. Been pulled off the FRA flight and stayed for two times in Philly. Currently 1/19 I'll resume my flight to FRA with up to par documentation. To my surprise the ticket agent in the sign in counter had been Completely impolite, not helpful and envisioned me to search out my baggage that was checked in around the seventeenth Which I was not able to retrieve After i was pulled from the flight on Sunday.
I lately experienced a flight cancelled by American Airways and stood in a line for forty five minutes to have rebooked on Yet another flight. I had been stunned to understand which the gate brokers did not Use a check out into the obtainable USAIR flights.
I cannot understand why I can not have the opportunity to choose a seat on flight #1848 from DFW to Bos affirmation LGGSNS
I'm crafting to inform you of my Awful working experience flying on American Airways. Initial off, I had been confirmed on flight # 1696 from New Orleans to Chicago for just a five:fifteen departure on seven/nine/07. As you can imagine soon after various adjustments to this departure time with little if any interaction from an Airline representative concerning the hold off (right until the flight time elapsed and no updates had been built) I inquired and acquired the delay was a immediate results of inclement weather. Upon arrival to Chicago’s O’Hare Airport, I acquired that just after presenting to my departure gate for my relationship, which the flight # 4169 departed beneath twenty minutes prior to my arrival for the gate.
I was scheduled for your flight leaving Ronald Reagan Airport to Columbus International Airport nowadays, boarding at two:42 departing at three:50. Me and 3 Some others , sitting down from the assigned gate, by no means listened to the boarding announcement. At the time we recognized persons had been boarding went to your gate and had been turned away. It had been 3:04 PM whenever we have been explained to this. Intellect you the gate just closed two minutes prior and we sat and viewed the plane front of us for one more 20 minutes. Folks have been continue to dropping off baggage and boarding the plane . When questioned why we are able to’t board the aircraft, we have click for info been chastised from the employees for not listening. The gate was crowded, and noisy. I can show you we could not listen to your staff members.
Hi my title is larneta and i flew with American Airlines for The 1st time to perform a suprise bridal shower for my ally,but when I landed my baggage was not there.they sent my baggage to Wisconsin. Ihad EVERYTHING for the suprise bridal shower in All those luggage.I couldnt figure out why they wherever in Wisconsin and I didnt care I just desired them to get wherever I used to be at once.So I needed to terminate anything. All her loved ones and his family and friends.I used to be pretty much crying within the airport she didnt even know I was there I came early just for the suprise.
Your purchaser service Reps are below helpful. Right after seeking to attend a scheduled for months schooling seminar our flight was canceled generating us struggling to attend. The one thing provided by American Airways ended up apologies and a refund on the flight.
American at any time , your personnel are rude and gave little if any rationalization about why or what was going on
I find it terrible to obtain my luggage go missing in Miami on both of those leaving and returning flights. I be expecting to generally be contacted instantly on how we could arrive at an arrangement relating to this. I might be accomplishing a stick to up.
I have already been on the telephone for 3 hours wanting to take care of an issue where my bag was break up open up and my belongings missing.
went to the Dominican Republic on trip with my spouse and son on july31 til aug 7th 2015 experienced a good time right up until time for you to go home, the flight leaving around the aug7th experienced a delay for 8 hrs for departing to Miami then suppose to connect and head over to dulles airport.
Bravo to American Airlines for offering the surprise raise for your workers. Instead of cowering on the disgruntled passenger on todays La Guardia flight. Simply because some attendents had been cheerful and wished him an exceptionally Merry Christmas. Seriously ?? It’s about time we took again our greatest wishes and grumpy people just remain off the planes and preserve their viewpoints to them selves.